About
Brook & Ivy is a small home-goods brand run out of Prague, Czech Republic. We hunt for well-made, practical objects that quietly fix the small frustrations of daily life — the kind you don’t notice until you don’t have them anymore.
We’re not trying to be the biggest store on the internet. We curate a short list of products, write honestly about what they do and what they don’t, and ship worldwide without pretending delivery times are shorter than they are.
What we stand for
- Clarity over hype. Real specs, real dimensions, real shipping windows. No "limited time only" theatre.
- Photos from actual buyers. Every product page shows customer photos alongside studio shots.
- Refunds without drama. EU 14-day right of withdrawal, plus a refund-first policy for anything that arrives damaged, wrong, or late.
- Small operation, direct contact. Email reaches a real person. No call-centres, no chatbots.
How we ship
We ship from partner warehouses in Asia and Europe. Typical delivery is 7–21 business days for standard shipping; tracking arrives by email once your order dispatches. Full shipping details are in our shipping policy.
Based in Prague
Operated by Denis Poledna (OSVČ, IČO 19762879), Sluhy 157, 250 63 Praha-východ, Czech Republic. Legal information in our terms and legal notice.
Say hello
Questions, suggestions, problems: support@brookandivy.co. We reply within 1–2 business days.